Important Mercy Parklands Updates:


Our Vision & Values

Our vision is to enhance human life through our compassion and skill as carers. Our values: care, compassion and community underpin our commitment to care. We uphold our values in everyday service to our residents, their families and our wider community.

Manaakitanga – Care

  • Our care begins with a warm welcome for everyone
  • We care by celebrating the rich traditions of Mercy through prayer, presence, passion and humour
  • Our care for you is personalised, protecting your dignity, choices and privacy
  • We care through service excellence, aiming to do all we can for our residents.

Atawhai – Compassion

  • We believe life is a sacred gift to be treasured
  • We give from our hearts to make a difference
  • We value getting to know you by listening to your stories
  • We promise to accompany you along life’s journey.

Whanaungatanga – Community

  • We connect within and beyond Mercy Parklands
  • We embrace and celebrate diversity
  • We aim to create a safe and enriching environment
  • We nurture spirituality and provide ways to express your beliefs.