Project Description

QUALITY SAFETY AND FEEDBACK

Mercy Parklands goal — to deliver the right care, in the right way, at the right time to every resident— is a powerful promise. It requires the expertise, commitment, coordination, and innovative ideas of many to achieve. Our mission is to always provide you with a consistently reliable, high quality, and safe resident experience.  Through service, advocacy and education, Mercy Parklands is committed to ensuring that all those in our care, receive it with the utmost professional skill and respect.

For us, quality sits as one of our 3 core values and means that every person at Mercy Parklands  is committed to improving the quality of services and care that we provide to ensure the very best outcomes for our residents.

Our integrated Business and  Quality framework provides a robust system of continual evaluation, review, and improvement to the care we provide to our residents and our Mercy Parklands community.

Awards and Recognition

Our awards include……….need to list.

Feedback Form

Here at Mercy Parklands value feedback from patients and their whānau to help us improve the care we deliver. Please complete the form below if you have any compliments, suggestions, or complaints.

    Full Name (required)

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    Phone Number

    Comments/Notes

    Thank you for taking the time to let us know how we are doing.