Care at Mercy Parklands is available to all, whatever your race, colour or religious belief. Remaining faithful to our mission, Mercy Parklands (through our dedicated team of staff ) is focused on providing a continuum of care in a caring and compassionate environment through quality healthcare.

Our Range of Services Include:

• 24-hour nursing/medical care – hospital, respite and palliative care
• Both private pay beds and funded beds
• Personalised rooms
• Private, single rooms with toilets and hand basins
• Occupational therapy
• Physiotherapy department
• Excellent and varied activities program
• Shopping service
• Three healthy meals a day and regular snacks, prepared by our in-house chef, meeting any special dietary needs
• Visits from healthcare professionals including doctors, dentists and podiatrists
• Chaplaincy & Spiritual Care
• On-site Chapel

Residents’ Rights:

Residents have the right to:

• Receive the appropriate quality care
• Receive full information about their health and available treatments
• Be treated with dignity and respect
• Live without victimisation or discrimination
• Personal privacy
• Live in a safe, secure and homelike environment
• Be treated and accepted as an individual
• Maintain their independence
• Maintain control over and continue to make decisions in their daily life
• Have access to information about their rights, care and accommodation

Other Services:

• Our experienced hairdresser works from a fully equipped hair salon.
• Our Domestic Services Coordinator leads an experienced team who are responsible for creating three nourishing meals daily.
• Special diets are catered for and the services of a dietician are available.
• Residents are encouraged to personalise their rooms and there are comfortable lounges to provide a relaxing atmosphere for watching television or socialising.
• We also provide a room for families providing overnight support for residents.