Important Mercy Parklands Updates:


Frequently Asked Questions

We have compiled a list of most commonly asked questions to do with admissions, including costs, inclusions and some information on eligibility. If you have further questions, please contact Mary McKegg, Operations Manager,

  • Our facility offers single rooms in a range of sizes with either an en suite or shared toilet.
  • Each room is spacious enough to accommodate personal items and furniture (where safe to do so).
  • Some rooms are superior to the government (DHB) service specification, these are an extra cost.
  • Mercy Parklands’ fees are charged one month in advance for the initial payment and monthly thereafter. 
  • A single, private room, with access to a shared bathroom.
  • All furniture, fittings, fixtures, bedding, utensils. 
  • Nutritious meals endorsed by a registered dietician, plus refreshments and snacks at morning/ afternoon tea and supper times. 
  • Cleaning services and supplies
  • Laundry services
  • An accessible and sheltered outdoor recreational area
  • 24-hour registered nurses, clinical management and healthcare assistants to provide personal care
  • Chaplaincy and spiritual care 
  • Specialised assessment and rehabilitation
  • Physiotherapy, occupational therapy, and podiatry – unless prescribed by a medical practitioner or nurse practitioner as part of a treatment programme 
  • Customised equipment, personal care equipment and personal mobility equipment.
  • Equipment, aids, medical supplies or services that relate to conditions covered by DHB funding
  • Services eg: dentists, opticians, audiologists, laboratories, radiologists, chaplains, dry cleaners, hairdressers, and solicitors
  • Clothing and personal toiletries, other than ordinary household supplies  
  • Charges for rented phone lines and phone calls 
  • Insurance premiums for personal belongings
  • Interpreter services if English is a second language
  • Clothing Labels cost $86.25 (for the first fifty items, thereafter $1.72 per item)
  • Service Charge is $5.00 per day
  • A possible Premium room cost per day

The following links provide some additional information: