Important Mercy Parklands Updates:


Care, Compassion, Community

Mercy Parklands provides private, not-for-profit Aged Residential Care, that brings an holistic approach to our resident’s care, embracing clinical, spiritual and social aspects of their lives. 

Set in beautiful grounds within the Ellerslie community bordering on Remuera, we provide a warm community environment designed to promote independence, choice and relationships. Our aim is to support our residents to live their unique lives with meaning and purpose. 

The Care We Provide

Mercy Parklands is a community. For over three decades, our highly qualified and compassionate team has been providing a continuum of high-quality care to our residents. We offer the following care options:

  • Long term care
  • Palliative care
  • Respite care
  • Dementia care
  • Interim care
  • Chaplaincy and spiritual care
Find out about care options

Our Residents’ Experience

Each day our residents experience the care and compassion we offer: friendly staff, 24-hour nursing support, private rooms, quality food prepared by our in-house chef, chaplaincy and spiritual care, a range of health support services and a varied programme of activities. 

Join Our Caring Community

With a range of room options available, and excellent staffing levels, we have the capacity to care for 97 people in our residential rest home offering dementia and respite care at hospital level. We welcome people from every denomination and offer our residents a supportive, enriching community. 

Start the admissions process

Our Commitment to Residents

Waitarua Mercy Parklands is a Ministry of Health certified facility accredited by the DAA Group. We are proud of our status, which reflects our commitment to providing quality care for all our residents. We ensure our residents:

    • Receive appropriate quality care
    • Are kept informed about their health, available treatments and rights
    • Are treated with dignity and respect as individuals
    • Live without victimisation or discrimination
    • Enjoy personal privacy
    • Live in a safe, secure and homelike environment
    • Maintain their independence, continuing to make decisions in their daily life
    • Are assessed regularly to ensure their individual requirements are met
“Over the years I have been visiting my relatives at Mercy Parklands hospital, I have greatly appreciated their care and compassion through their quality services, and the comforting family environment that is created through Mercy Care.”
Jenny Tanner | Family Member